Legal
Privacy Policy
This policy explains how Vi-Tech Technologies Ltd handles personal information submitted through or in connection with this website.
The English version is the authoritative and legally binding version. Vietnamese translations, where provided, are for guidance and interface purposes only and do not constitute legal advice.
1. Who we are
Vi-Tech Technologies Ltd is the controller responsible for personal information handled through this website.
- Company number: 17333495
- Registered in England and Wales
- Registered office: 33 Herbert Road, London, England, SE18 3SZ
- Email: hello@vi-tech.uk
2. Information we may receive
We may receive information that you choose to send to us, including your name, business email, phone number, shop name, shop type, package interest and the content of your enquiry.
Our hosting and security providers may also process limited technical information, such as IP address, browser information, request time and security logs, to deliver and protect the website.
3. Why we use information
We use personal information to respond to enquiries, assess account requests, prepare onboarding discussions, protect the website and meet legal obligations. Depending on the context, our legal basis may be taking steps at your request before entering a contract, our legitimate interests in operating and securing the service, consent where specifically requested, or compliance with law.
4. Account requests and passwords
The temporary website prepares account requests through your email application. It does not collect or store passwords. Never send a password by email. Secure authentication will be provided separately when an account is approved and the authentication service is enabled.
5. Sharing and service providers
We may use trusted providers for website hosting, email, security and professional advice. They may process information only as needed to provide those services or comply with law. We do not sell personal information.
6. International processing
Some service providers may process information outside the United Kingdom. Where required, we use recognised safeguards or rely on another lawful transfer mechanism.
7. Retention and security
We retain information only for as long as reasonably necessary for the purpose for which it was received, to maintain appropriate business records and to meet legal requirements. We use proportionate technical and organisational measures, but no online service can guarantee absolute security.
8. Your rights
Subject to UK data protection law, you may have rights to access, correct, erase or restrict your information, object to certain processing and request data portability. You may also withdraw consent where processing relies on consent.
Contact hello@vi-tech.uk to exercise a right. You may also complain to the UK Information Commissioner's Office at ico.org.uk.
9. Updates
We may update this policy as the Vi-Tech service develops. The effective date at the top of this page will show when the current version took effect.